Terms of Service

Welcome to Snap Plants. These Terms of Service (“Terms”) govern your access to and use of the Snap Plants mobile application, website, and related services (the “Service”). By downloading, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance of terms

By using Snap Plants you confirm that you are at least 13 years old (or the minimum age of digital consent in your region), and that you have the legal capacity to enter into these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

2. Description of the service

Snap Plants provides AI-assisted plant identification and educational care guidance. Features may include: photographing or uploading plants; receiving suggested plant names and confidence scores; care snapshots (light, water, soil, humidity, pests, toxicity, and related notes); saving a personal collection; diagnosis history; and optional import/export of collection data. Features may change over time as we improve the product.

3. Educational purpose and AI limitations

Important: Snap Plants provides AI-generated educational information only. It is not a substitute for professional botanical, horticultural, agricultural, medical, or veterinary advice. Identification and care suggestions may be incomplete, outdated, or incorrect. Always double-check critical advice — especially regarding toxicity to pets or people, edible plants, allergies, and treatment of plant disease — with qualified professionals or trusted primary sources before acting.

4. Accounts and API keys

Some features may require configuration such as a third-party API key (for example, an OpenRouter API key). You are responsible for:

• Keeping credentials confidential and not sharing them with others
• All activity that occurs under your configuration
• Complying with the terms of any third-party AI or API provider you use
• Any fees charged by third-party providers related to your key usage

We are not responsible for third-party service outages, billing, rate limits, or model changes.

5. User responsibilities

You agree to use the Service lawfully and respectfully. You will not:

• Use the Service for any illegal purpose or to harm others
• Upload content you do not have the right to use
• Attempt to reverse engineer, scrape, overload, or disrupt the Service
• Interfere with security features or access systems without authorization
• Misrepresent identification results as professional certification or formal diagnosis
• Use the Service to build a competing product by systematically extracting data

6. User content

You retain ownership of photos and notes you create (“User Content”). By using identification features, you grant us a limited license to process User Content solely to provide and improve the Service (for example, sending an image to an AI provider to return a result). You represent that you have the rights needed to submit User Content and that it does not violate law or third-party rights.

7. Intellectual property

The Service — including software, design, branding, logos, text, and original content we create — is owned by Snap Plants or our licensors and is protected by intellectual property laws. Except for the limited right to use the Service as intended, no license is granted to copy, modify, distribute, or create derivative works of our materials without prior written permission. “Snap Plants” and related marks are trademarks of their respective owners.

8. Third-party links and services

The Service may link to third-party resources (for example PlantNet, Wikipedia, RHS, Missouri Botanical Garden, iNaturalist). We do not control and are not responsible for third-party sites, content, or practices. Your use of third-party services is governed by their terms and privacy policies.

9. Purchases and subscriptions

If we offer paid features, subscriptions, or in-app purchases in the future, additional payment terms will apply and will be disclosed at the time of purchase (including through Apple App Store or Google Play billing where relevant). Unless required by law or platform policy, fees are generally non-refundable once processed by the platform.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that identification results will be accurate, complete, or uninterrupted, or that the Service will be error-free.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAP PLANTS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR PLANTS/PROPERTY DAMAGE, ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON IDENTIFICATION OR CARE INFORMATION. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (USD $50). Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

12. Indemnification

You agree to defend, indemnify, and hold harmless Snap Plants and its affiliates from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your User Content, your use of the Service, your violation of these Terms, or your violation of any third-party rights or applicable law.

13. Termination

You may stop using the Service at any time by uninstalling the app and discontinuing use of the website. We may suspend or terminate access to the Service if you violate these Terms, if required by law, or if we discontinue the Service. Upon termination, provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

14. Governing law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, unless mandatory consumer protection laws in your country of residence provide otherwise. Where permitted, disputes will be resolved in the state or federal courts located in California, and you consent to personal jurisdiction there. (You may update this jurisdiction to match your legal entity before public launch.)

15. Changes to these terms

We may update these Terms from time to time. We will post the revised Terms with an updated date. If changes are material, we may provide additional notice in the app or on the website. Continued use after the effective date constitutes acceptance of the updated Terms.

16. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms constitute the entire agreement between you and Snap Plants regarding the Service and supersede prior agreements on the subject. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Questions about these Terms?
Email: admin@snapcollectibles.com
Support: Contact Support